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Problem with user account
I need a solution Hello,We are running SD 7.1 SP1 and recently we have problems with one user account. At first glance everything seems OK with this account (as seen in admin - users - accounts -...
View ArticleWord , Excel and other file is encrypted and not opening..
I need a solution Dear Team,The Symentec Endpoint is running in my fileserver and today My file server is afftected by virus and generate the file "" automatically in each folder with the contect...
View ArticlePatch Management Import
I need a solution I may be over reacting but have a feeling I am not. My patch management import for Windows (Import Patch Data for Windows) runs every night and I usually see patches show up in the...
View ArticleHTML in Incident Description causes Application Error when resolving
I need a solution We have a custom workflow that creates an incident with a description that contains HTML. When we try to resolve the incident, we get an Application Error. We have to remove the...
View Articleadding closed incidents to problem incident
I need a solution If a problem has already been after a few incidents have been closed that are related, how do I add the closed tickets to the problem? We've discovered an issue that some past...
View ArticlePCAnywhere Confusion Post SP1 Upgrade
I need a solution There are 2 upgrade policies now. I get that 'Host only' should be fine for my clients. Do our technicians need the other more general "pcAnywhere Plug-in for Windows - Install"...
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Problemas con Altirs al intentar apagar un equipo remotamente
I need a solution Hola:Tengo el siguiente problema, estoy trabajanndo con Altiris Management Client 7.5 y en Tareas creo una Nueva tarea del tipo Power Control para que apague un equipo remotamente...
View ArticleUpgrade SEP from 11.x to 12.x
I need a solution Hello EvesybodyMy company going to upgrade curent SEP from 11.x to 12.x. So, I have any question about this issue :Please give to me document or share link how to upgrade ? (more...
View ArticleSyntax for powershell comments in DS6.9
I need a solution Hello,i´m looking for the powershell syntax in ds 6.9 SP5/6 that the first comment is shown in run script overview.For Batch i can use REM and the Description for the embedded run...
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DS 7.x: Error "The handle is invalid." when running a Scripted OS...
error: "Unable to create new process". Value of Windows error code = 6 and message is " The handle is invalid. Error: From automation DSTask.log when running a SOI:(location: X:\program...
View ArticleCan we please have better reporting on issues within the Software Packages...
Dear Symantec,I am currently working on a system where the NS.PackageRefresh has been giving errors for weeks and weeks from where someone went through the software packages in the Software Library and...
View ArticleClose a ticket as a rule
I need a solution Ok so here's a simple requirement.... A customer has a spam filter in front of their email and has rules set up within the SD email processing to filter out additional unwanted...
View ArticleTechnicians Lost Permissions Post SP1 & HF5 upgrade
I need a solution After the upgrade, our technicians lost the ability to use PCAnywhere (they have the client, but are getting invalid login when prompted for their AD credentials). I confirmed in...
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Setting "Remove from Queue?" to checked by default in Set Ownership Task
I need a solution I have looked everywhere and through the different workflow projects and can't find where to do this? I'm sure I'm overlooking something. Does anyone have any directions that can...
View ArticlePreventive maintenance template for Altiris Patch management
I need a solution Dear All,We need to carry out the PM for Patch managemt system. Do any one has the same?Regards,MontoN.
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How to run the virus definitions silently using the virus defs out of date...
I need a solution How exactly to have a script to run the definition file *.exe silently in the background so that user doesn't get any intimation but the definitions of his SEP client are...
View ArticleGet your feature requests for Server Management Suite submitted now!
I do not need a solution (just sharing information) Hello SMS community,I'm in the process of planning out the next few releases of Server Management Suite and I'd really like to hear from as many of...
View ArticleGet your feature requests for Server Management Suite submitted now!
Hello SMS community,I'm in the process of planning out the next few releases of Server Management Suite and I'd really like to hear from as many of you as possible about features and enhancements you'd...
View ArticleBloquear acesso ao Youtube
I need a solution Olá...Gostaria de realizar o bloqueio de acesso ao site do Youtube, mas não poderia afetar os serviços do Google.Realizei um teste bloqueando o domínio *.youtube.com com uma regra de...
View ArticleAltiris 7.1 Upload software and image directly to package server
I need a solution Hi Guys, we have a number of Package server connected via WAN. I cannot find how to upload images and software directly to a package server to keep uploads off our WAN. Can you...
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