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Roll-back from Altiris ITMS 7.5 to Altiris 7.1

I need a solution Hi,We are planning to upgrade from ITMS 7.1 to Altiris 7.5.When the ITMS upgrades to 7.5, the Symantec Agents on clients computers automatically contact the NS and automatically...

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File copy job fails with "command to get n/w credentials has failed"

I need a solution HI,we upgraded our 7.1 SMP server with SP2 MP1 rollup V7 as we were having problems with file copy jobs on Windows 7. This fixed it once we rolled the agent update out.Unfortunately,...

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SMPDiag Utility

I need a solution My team has been working on creating the selfdiagnostic tool SMPDiag.  I would love to hear if the SMPDiag has been helpful and where we can add more value.  Any comments are...

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Symantec Management Agent Install Scheduled Push to Computers not saving

I need a solution SMC Version 7.5.1670 NS 7.5I was going in to start the sheduled push for the Symantec Mangagement Agent.  I set the filter "Windows Computers with no Symantec Management Agent",...

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Expired SLAs Triggering When Leaving the Dialog Workflow

I need a solution In Service Desk 7.1 SP1, SLA emails are sent out even after they have been triggered already after a reclassify, edit incident details and reassign. Not only that but they seem to...

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Issue Connecting to Computer via PCAnywhere over VPN

I need a solution Hello all,     We have been running Altiris 7.1 for over a year now with very few issue.  Today I noticed an issue trying to remote from the console using PcAnywhere 12.6.8 into...

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SEP 11.0 Upgrade

I do not need a solution (just sharing information) Hi guysThe company i work for is currently on SEP 11.0, SEPM runs on server 2008 R2 and most clients are on XP Pro SP2/3 which I'm gradually...

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connection error

I need a solution Dear All,I have access to remote of all user pc from my pc but some system is givng below error on connectivity?error message - pcaquickconnect was unable to connect the specific...

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altiris deployment

I need a solution Dear All,Kindly provide all the valid process to install altiris agent on network? 

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all software data

I need a solution Dear All,I require the software data report that which software install on which system?

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facing error in reconfiguring CMS 7.1 SP2 MP1

I need a solution I am not allowed to reconfigure CMS from SIM as it is saying that SIM has faced a fatal exception.Below is available from the logs.Help shall be appreciated.Thanks. "1/31/2014...

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Altiris Asset Management Suite 7.1 SP2

I need a solution Hi Team, How to import all active directory attributes in altiris management server. I want to add location, dipartment and all user information witch i have configured on Active...

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Multicasting white paper

Ever wondered how multicasting works? This document is an in-depth guide to how multicasting is implemented in the SMP.ContentExecutive Summary...

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How to execute a PMS related report via the ASDK

The attached showMissingPatches.zip file contains a report XML file that you need to import into the SMP console before running the VBS file from a remote PC.The VBS utilises the ASDK's web service to...

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How to migrate ITMS 7.1 to 7.5 (using a new database)

I need a solution Hello folks!I would like to migrate my current ITMS 7.1 environment to a complete new ITMS 7.5 environment with a new database. So I won't use my old database, because after the...

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Jobs Not Starting when scheduled from axsched.exe or mm_schedule_event

I need a solution When a job is scheduled from axsched.exe or mm_schedule_event stored procedure it doesn't kick off based on the schedule. Whether the schedule is in the past or in the future. The...

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Software inventory report

I need a solution I need help writing an Altiris Report, we dont have the Asset Management piece, but I need to be able to pull a software report with the serial number, install date, product key,...

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Updated Packages For Monitoring Multiple Emails with a Single Email Monitor...

This article is the original 7.5 version of the  email monitoring application for using multiple addresses.  You can use this as a reference for installation purposes.This download contains the revised...

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Barcode solution profiles keep clearing out targets under resources

I need a solution I'm having an issue where over a period of time (week or months) the resources I add to a synchronization profile disappear.I have the following empty.USER, DEPT, COST CENTERS,...

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System utilization report

I need a solution I need a report that shows the average and peak CPU and memory utilization in percentage for 30 days at one day intervals is this even possible? I have the server health report...

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