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External Boot Required

I need a solution Hi Team,is ther any option to make external boot device so we can scan system in booting time?

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Workflow 7.1.2 Debugging Error

I need a solution Hello,        I have recently encountered an error with debugging in Symantec 7.1.2. I am not able to debug locally with any workflow. It seems to me that the problem occurs when...

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Workflow - Update Altiris Cell Phone Asset

I need a solution How do I go about and update information for an existing asset and save it back to the NS? For instance, I want to update the mobile number of a cell phone asset in workflow. I have...

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Report on the usage of an EXE

I need a solution Hello all,I have a question regarding some Inventory data.The "Total Run Time" column that we get in the Executable Usage report, is it in seconds or milliseconds?I am trying to...

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Permissions on Process Type Actions

I need a solution How is access to Process Type Actions controlled? I have found that giving a user the ServiceDesk.Pages.FullChangeView permission gives them the ability to only use the "Edit Change...

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List of Functions in SMP 7.1 SP2 MP1 Not Available on Macs

I need a solution Our new director is now requiring us to support Macs as well as Windows machines in a Microsoft domain.  I haven't had much luck in finding info on what's involved in managing Macs...

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Is it possible to use javascript or similar in f.eg SendMail or MergeHTML...

I need a solution Hi,I am developing a workflow that processes some data and at the end it shall send a mail to the user. The content of the mail will be dynamic based on the data that was processed...

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Managing reboots in Patch Management

I need a solution Hi all:I need to manage the reboots when installing several packages (either from software installations or from patches) so that if a client installs (for example) five packages...

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Hostname in Incident Management of Service Desk 7.5

I need a solution HiWhen any User submits the Incident from there Desktop or Laptop, after that When Administrator receives the Incident there we required Hostname of User instead there email address...

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"This program cannot be run in DOS mode." PC-DOS USB boot

I need a solution When booting to my USB stick as a Network Boot Package(specifically for ghostcasting support), using C:\Program Files\Symantec\Ghost\ghost.exe, and "support for creating bootable...

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Trying to connect to client (Ghost Cast Server)

I need a solution A bit of background first...I have been tasked with building a ghost server for a seperate site of ours which i thought i had competed as i successfully tested Creating and Restoring...

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Error while publishing workflow with "Form Start"

I need a solution Hello Everyone, I've created a workflow and set it to "Form Start". When I run it from the designer it works great, when I publish and run it, I'm getting the following Error: Log...

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Add Bulk Edit

I need a solution I created a report which contains a custom resource type.  The context menu is working, but it doesn't display the bulk edit option.  How can I get the bulk edit option on a report?

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Broken ASDK after installing ITMS 7.1 SP2 MP1 hotfix rollup 5

I need a solution We installed the latest hotfix 5 last week, and I noticed that we can no longer use our ASDK calls. Even running the most basic of tasks fails, i.e. (vbscript):  Set oItemManagement...

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How to remove Blacklisted Devices and report error Blacklisted Devices

I need a solution Can anybody help me for 2 problem  ( On-premise version App Center ) 1) I not sure i have problem with blacklist device I sent "Revoke" command to ipad and i delete the ipad after...

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Managing Scope Membership in a 7.1 Hierarchy

 Managing Organizational Structures and Scope Membership from the Parent NS Most customers want to manage their organizational views, respective organizational groups and the membership for these views...

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Verifying client moves

I need a solution Hello, I am moving clients to a new management server.  I have installed a new 2008 server with SEPM 12.  I have set up replication and prioritized the new server.  I am now getting...

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How to rescan the Quarantine folders in SEPM when new def is updated

I need a solution Hi EveryoneWe are using SEPM 12.1 version. After scannig some files are moved to quarantine folder.But after new virus def is updated, we want to scan the quarantine folder and...

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Dell Inspiron i15R - Error 36000 when Creating Image

I need a solution HI all,Title gives the gist; trying to create an image of a sysprepped Win7 x64 laptop via GhostCast on our imaging server. I've tried pretty much every recommended combination of...

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query help

I need a solution Hi,I was given a fairly large list of computers that needs to be manually retired. I got them in a text file. I thought the best way would be to whip a query that could be used for a...

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