Inventory Reporting - User Information Report
I need a solution I am trying to create a report that shows the machine and user/department/company information. Machine with user info is easy enough but what about department and company...
View ArticleClik here to view.
[Altiris 7.1] Microsoft Patch Management Import?? Where is it??
I need a solution Working on a POC to configure Patch Management. But i can't find this page in Altiris. Where is it????Thanks in advance 1377033383
View ArticleTimeout Exception Trigger
I need a solution Is there any way I can trigger an exception with a timeout? The global exception trigger doesn't seem to be able to catch timeouts.
View ArticleWorkflow: Show AD User Photo on Form
I need a solution Trying to get a web form to display a users AD photo. I am using the get additional attribute (thumbnailPhoto) and then use Text To Byte Array to convert the thumbnailPhoto...
View ArticleDid Altiris have BIOS report?
I need a solution Did anyone know that Altiris have BIOS report? like wak on lan report, like enable power management?Low Power mode? Thanks Lillian
View ArticleClik here to view.
Error in Tasks on Production server
I need a solution I am using the dialog workflow component in my workflow to create some tasks in process manager. When I debug or deploy this workflow to our test server everything works fine and I...
View ArticleAWOL Machine Report - need to filter out retired assets
I need a solution Hey guys, thanks in advance for any help. I found an AWOL machine reporton Connect a while back that we have been using but I noticed it includes retired assets. I was curious if...
View ArticleMonitoring Details in the Event Console
I need a solution How do I get more detail in the Event Console so that I dont have to open each one to read the contnets of the alert? Is there any way to customize this ? Thanks,
View ArticleAltiris 7.1 Asset Management
I need a solution I have a question. If the primary user becomes the "local" account for example say "Administrator", I still see the asset owner as the previous user who is a "Domain" user and not...
View ArticleClik here to view.
Using Reserved Words with the Web Service Generator in Workflow
When creating a set of new components based off the Web Service Caller Generator (as shown below),Errors can occur if, on the last page of the generator (as shown below), component properties are named...
View ArticleCan I find the power management table in Altiris
I need a solution I need to find out each machine wake on lan is enable or not.where is table reside in Altiris,How to query this info from Altiris Thanks Lillian
View ArticleClik here to view.
Item in Collection
I need a solution I'm trying to see if a Supplier from one collection is contained in another colection. Sounds pretty simple right?I start with a 'For Each Item in Collection' component that is full...
View ArticlePossible to Run Initial Deployment Again?
I need a solution Hello All, Quick question regarding initial deployment. I had a new laptop that we booted into the Initial Deployment. I walked away from it and forgot that when the Image...
View ArticleTask Priority Does Not Match Incident Priority on Initial Incident Creation
In Servicedesk 7.5 Mp1 - all builds, on initial incident creation, the priority of the task shown in the process view page does not match the priority of the inicident. This can also be seen by a...
View ArticleClik here to view.
Download Software Update Package task apparently running constantly
I need a solution While troubleshooting another issue on our NS, I noticed that there were many entries in the logs for Patch Management. We have our patch import and updates all set to run after...
View ArticleList of EM and Survery Tickets
I need a solution Hello, We have been requested to provide a list of all EM (EM-) and Survey tickets (Survey-) where the associated IM ticket is not closed yet. I am successful to get the list of EM...
View ArticleCan we please have Software Products capturing non-installed Software...
Dear Symantec,Currently, when a company is trying to make sense of the Newly-installed/Undefined Software components and you promote a Software Component to be a Software Product, if the Software...
View ArticleBooted up via InitialAutomationEnv.iso, now what?
I need a solution Environment: DS 7.1 SP2 MP1We've been using SMP 7.1 for patching and software deployments for about two years, with great success, and are now trying to get Deployment Solution...
View ArticleClik here to view.
Send Incident to Workflow - Auditing Incident Owner and Service Queue Changes
Many customers want to track the amount of time that an incident or ticket stays in a particular Service Queue. Once in a Service Queue, a good practice is to have the technician or engineer assigned...
View ArticleProblems with the Servicedesk 7.5 Resolve/Close Multiple Incidents Application
Servicedesk 7.2 Sp2 and 7.5 have a handy built in tool that allows for the bulk closure of incident tickets. It was discovered, however, that this tools ability to remove incidents from the selection...
View Article