Hi have a situation that I am seeing in 2 separate environments, each on different versions but both experiencing the same problem in regards to the agent upgrade.
Orignally on NS6, performed an upgrade migration to 7.5 SP1 HF3 using the migration script provided in another post and tested with a pilot group. Prior to moving the 7.5 environment to production I upgraded to HF4. I find that some machines have the agent version from HF3 and are receiving the upgrade policy but not the SWD package.
In the RAAD tool, only the Altiris agent is installed, the Inventory agent, PC Anywhere, Software Management, and SMA Upgrade policies are applied but there are no SWD packages and no errors in the log.
I have tried re-registering the agent from RAAD, and modifying the agent schedules. I have done an uninstall/reinstall to get the correct agent version installed but the additional SWD packages are still not being installed.
I have a case open with support and have not had any luck in resolving this issue. Anyone have any ideas?