Location:
Go-To-Meeting Webinar
Time:
Thu, 04 December, 2014 - 2:00 - 3:00 EST
Are You and Your Help Desk Flying Blind?
Are you increasingly frustrated by the inability to easily access the information you need from your service desk to make timely, well informed decisions? Are you tired of surprises that put you into reaction mode?
Join us on December 4th, at 2:00PM ET for a detailed look into how MetriX Dashboards can help take your blinders off and give you real-time visibility into the Key Performance Indicators that you've been missing. We'll discuss the following:
- The importance and challenge of aggregating data into a centralized view
- Creating dashboards and reports for executives, managers and workers
- Moving beyond what is happening now and understanding trends
- DEMO - Building IT Service Dashboards in minutes, not weeks or months with MetriX
We'll also share how MetriX can integrate and leverage data from leading Service Desk products.