Macs are disappearing from the console randomly
I need a solution I am having an issue where my macs I've recently installed the SMP client on are disappearing randomly from my Console. Once they are rebooted they will show back up but all the...
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Altiris 7.5 Agents not reporting inventory to SMP 7.5
I need a solution Altiris 7.5 Agents in my environment are not reporting inventory back to the SMP. I upgraded back in October and for the past month and a half I have had no luck in resolving the...
View ArticleHow to use WINPE 3.0 and Console (from scratch)
Most of the latest machines use Intel I series NICs ,for which Vista drivers are not available.Since Ghost Solution Suite has WINPE 2 ,which is a lighter version of Vista ,these models cannot be imaged...
View ArticleNew 7.5 setup but Inventory keeps failing
I need a solution We have a fresh install of CMS 7.5 on a Win 2008 R2 server. I have successfully imported our workstations from AD and pushed the agent to a Win7 SP1 (64-bit) test machine. But I...
View ArticlePhotoshop Elements 11 install
I need a solution I need help creating a software package for Adobe Photoshop Elements 11.I can successfully install Photoshop from a command prompt using an application.xml.override file in...
View Articleabout superseded patch/hotfix of windows
I need a solution Hello, I have a question for superseded patch/hotfix of windows in altiris patch management:Assume: Patch1 was superseded by Patch 2. on a windows machine, patch 2 installed but...
View ArticleEndpoint management SMP Agent for Mac
I need a solution Does anyone know of a tool that will allow remote management for the SMP agent like RAAD?? I'm not able to see the agent under Realtime in the resource manager.Also can we get a...
View ArticleUninstall password
I need a solution Hello there.I'm a part time student and my school requires me to configure my laptop so I could access my lessons through the school website as it's only accessable if we configured...
View ArticlePassing Package Server or Task Server to OS as Environment Variable - Office...
I need a solution Does anyone know if there is a way to pass an Altiris Client machine's Package Server or Task Server to the OS as an environment variable automatically? I do not want this to be...
View ArticleOffline Agent Installation
I need a solution I have a workstation that I'd like to install the IT Management Suite agent on, but it's not currently connected to our network. Is it possible to install the agent offline so that...
View ArticleAltiris IT management suite 7.5 installation
I need a solution Hi, I have a question when I tried to install Altiris IT managemenet suite 7.5, it only download serveal installation packages when these packages download from install manager, how...
View ArticlePatch Management tasks stuck on start pending, and not showing under Task Status
I need a solution Hi, quite frequently we will run the "Import Patch Data for Windows" tasks, and it just sits on "Start Pending" and never starts. I check if other tasks are running, like Distribute...
View ArticleThe administrator account is locked
I need a solution Hello I am using Symantec Endpoint Protection Manager version 12. Just now i cannot login to the admin by using usual password. It says "The administrator account is locked". I try...
View Articlesymantec altiris
I need a solution Fromwhere i can download the trail version of symantec altiris product?
View ArticleCreating and Using a WinPE3.1 image with GSS 2.5.1
In this article, I am going to write down the steps that I took to create a WinPE 3.1 boot image that can be used to contact the GSS console. This is by no means required, and, in all honesty, doesn't...
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Shutdown Windows 7 with Message and Cancel Option for Logged on User
Shutdown computers with opt out message at a specific time.Budget concerns are bringing out the energy committees to help reduce power consumption these days. While windows has built in sleep and...
View ArticleWise Installation System 9.02
I need a solution I am trying to get the runtimes for this version. I need vbsp6. I saw a How to article but the login did not work. Anyone know where I can get these files. This was the article I...
View ArticlePrepare for Image Capture Tasks Not Working
I need a solution Hello All, I've been having some issues the last few days in our 7.1 envrironment and haven't been able to sort it out. We have various tasks and jobs setup for imaging....
View ArticleWorkflow not aborting
I need a solution For some strange reason my workflows are not aborting after being inactive for some time. For example, a user would start the workflow but close their window half way through a...
View ArticleMoving Altiris Recovery Solution to another SQL server
I need a solution Hi, I know ARS is EoL but we need to keep using it for now. We need to move the Altiris Recovery Solution database to another SQL server, but I can't see any change the database...
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