Request Workflow for Servicedesk 7.5 SP1
I need a solution Hi, I need to create a Workflow similar to Incident Management in which I have to create. 1 A form which will create a ticket but should assign a custom ticket Number like RQ0001 and...
View ArticleUse Existing Credentials
I need a solution I'm very new to workflow. I have been able to create forms and create resources on the SMP using the forms data. So far I'm either using a sign on page or a static user name and...
View ArticleError when launching Symantec Installation Manager
I need a solution Hello All, Yesterday we noticed an error when we launch Symantec Installation Manager that http://www.solutionsam.com/solutions/pl/symantec_v2.pl.xml.zip not being a valid...
View ArticleToronto Endpoint Management User Group Meeting - June 3rd
Location: Symantec Toronto Office Time: Tue, 03 June, 2014 - 10:00 - 13:00 EDTPlease join us for the next Toronto Endpoint Management User Group meeting on Tuesday, June 3rd from 10:00am to 1:00pm at...
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Enhance your visibility and reporting of your ITSM
Having trouble getting what you want out of your ITSM reporting tools? MetriX Dashboards offer IT management consoles real-time visibility into a number of pre-defined Key Performance Indicators,...
View ArticleSelection List of Software Components
I need a solution Anyone have a suggestion for presenting a selection list of software components within a workflow? The selection from the list will be displayed on a form and later saved in a...
View ArticleRun a report to see what system an old user logged on to?
I need a solution Hello All, Management is asking for me to pull a report on a old user to see what laptop they used. The user is no longer with us and i'm not sure if the laptop is on Altiris...
View ArticlePowerShell from WiseScript
I need a solution I need to execute a powershell from wisescript. Do i need to create execute program and point to a powershell script?Or there is more to it?Thanks for the help.
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Custom Inventory for XP Reboot Pending After Manual Patching
Ok so I am gathering various items needed to patch XP and IE with SWD instead of the Patch Management Solution as XP has gone EOL. We are purchasing XP patches from Microsoft for one more year until we...
View ArticleCombined 32bit and 64bit bootmedia for WinPE
I need a solution Hello,I've been using a bootdisk creator (bootwiz) for creating a bootdisks for winpe 4.x. The idea is to bootup from USB drive and deploy either 32bit or 64bit OS from Altiris. The...
View ArticleAgents Currently Online
I need a solution Could someone point me in the right direction to see in the SMC / NS Console a list of all currently connected agents? I'm sure I've seen it before but can't find it anywhere...
View ArticleSoftware Update Bulletin don't have compliance report
I need a solution Hi Guys,I have encountered a weird case regarding MS14-003 software update bulletin.I have created a policy for this bulletin and then distribute it to my clients.When looking on...
View ArticleHow do allow Active Directory Replication ports on Symantec firewall
I need a solution Hi all,How do allow Active Directory Replication ports on Symantec firewall.Please guide me.if you give with screenshot so it will be great help for me.Thanks Naivedya
View ArticleHow can I assign a customized view to an asset
I need a solution Hi,In Asset Management I have created various "views" for different Configuration Items inside the edit/creating screen of an Configuration Item (CI).However when I switch from one...
View ArticleCannot create preboot configuration after 7.5 HF5
I need a solution I have upgraded altiris from 7.5 HF2 to HF5 and followed instruction but I can not recreate preboot configurations. The Bootwiz.exe is not starting at all. Time that I waited is...
View ArticleSoftware Portal Issues - Portal internal target
I need a solution Today we noticed a user got a software policy deployed to his machines automatically., The user had not requested for the software of did any policy was pushed to the users...
View ArticleImprovements to Partner Management Portal
1. Option available for user to set session timeout period for the Partner Management console as the current 30 minutes is too short.2. Option to set default number of rows when view customers list....
View ArticleClient server showing Unavailable on console after successful push
I need a solution The push from the console reports successfull but the heathy status shows offline and virus defination shows not available, when i log on to the client i cannot located any running...
View ArticleApp Metering Policy Status
I need a solution How can check if a APP Metering policy has reach a client? and also check on the client side if the policy is executing?
View ArticlePrinting PDF
I need a solution The following process all user interaction is via an IPAD We have a process that generates a PDF with a third party program outside of workflow, We then use workflow to pick it up on...
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