DS 6.9 SP6 vs WDS 2012 R2
I need a solution Hello all,Does anyone have such a comparison?SK 0
View ArticleDuplicate serial numbers reports? SEPM 11.0.6
I need a solution Is there a report that I can run to find machines that have duplicate serial numbers?The guys that do our computer images, have re-imaged machines and sent them out to the field...
View ArticleCan we please change the Upgrade SWV Agents 7.5 task in the Console to by...
Dear Symantec,The target that the "Upgrade SWV Agents" task in CMS 7.5 is by default set to:Exclude computers not in "Computers with any version of Software Workspace Virtualization"Exclude "Computers...
View ArticleCHROME-96 not reporting correctly
I need a solution I had a similar problem with Adobe not reporting properly, now I'm seeing it with Chrome-96.Chrome installs on clients, applicable count goes down, installed count stays at zero.PM...
View ArticleHow do I prevent clients from getting patches from other Package Servers?
I need a solution My setup is pretty straight forward. We have a NS and PS at HQ and a PS at all of our remote sites. All sites are connected via 10Mb WAN. Currently, if for some reason a package...
View ArticleDS 7.5 Prep PC for Image Capture failing
I need a solution I am having the same problem as listed in this post: https://www-secure.symantec.com/connect/forums/ds-... I assign the task to caputre a ghost image of PC and sysprep flashes in...
View ArticleSWU policy Package Options to allow immediate restart?
I need a solution Hello there, I attached the screenshot of the Software Update policy "Package Options" here. Would you please advise if I should uncheck the "Allow immediate restart if required"...
View ArticleApplication Metering
I need a solution Hello All,I am new to Application metering and have been asked to create a report for a particular software for couple of months, the issue I am facing is that for each month I have...
View ArticleApplication Metering usage data for a specifc file name
If you don't like drilling down into the usage report, here is a SQL query that you can run to find usage data either for all files that have been metered or for a specifc file:SELECT rf.Name AS...
View ArticleAutomated Software Management
I recently had these questions posed to me, and I thought I would share my ideas on the topic.Question 1:Can a deployment database be tied into Altiris which would enable software to be delivered or...
View ArticlepcAnywhere installation stuck on creating shortcuts
I need a solution System is running Windows 7 Pro 64 bit. I have tried few things to fix this issue but it's not working.PcAnywhere version 12.5 1) Run as administrator2) Run compatiblity settings XP...
View ArticleHow to create Site filters based off of manually created sites
If you have chosen to create your sites and subnets manually instead of importing them from AD, what is the easiest way to create filters that contain the computers associated with those sites?The...
View ArticleProcess Manager Logging Problems
I need a solution We have been having some problems in our Production environment with getting Process Manager logging to work consistently. We have multiple workflows in the same environment with...
View ArticleWise install shared dll count question.
I need a solution I'm trying to tweak an install we have in Wise on my XP machine before they take it away from me. I'm not an installer and was handed this job as a result of downsizing years ago....
View ArticleQuery to include primary user
I need a solution Hi,This query works fine, but when it runs I get NULL for the Primary User. Is it not possible to get the primary user for a retired asset? Is the primary user value in another...
View ArticleAltiris 7.1 Logged in User Token
I need a solution Hey Guys, Searched but cannot find this info. Can I get a sql query to create a new Token for logged in user? Seems like this would be included. ThanksAsh
View ArticleFix Emailing Tasks to the Assigned User in ServiceDesk 7.5
We are currently implementing a ServiceDesk 7.5 SP1 and tried to follow the portion of the Implementation Guide titled "Sending an email To Task Assignees" in order to get the Review Resolution task...
View ArticleAllow Emailing of Customer Survey link in ServiceDesk 7.5
We are currently implementing Servicedesk 7.5 SP1 and there is no way to email a link to the Customer Survey if the tickets is selected as part of the randomizaion rule. It is quite unrealistic to...
View ArticleFailed Quick Delivery
I need a solution Good afternoon,I am trying to find out why my Quick Delivery of Software is failing over and over again but it still manages to install the application. It takes less than 10 secs...
View ArticleComputer showing wrong IP Address in Manage>Computers
I need a solution I have a computer that the Management Console tried pushing the Agent to unsuccessfully. The computer was, at the time, using a VPN from his home network. SMC is now showing his...
View Article