SMD temp folder
I need a solution Can I exclude Lotus domino SMD\smdtemp folder from being scan as it will detect virus in that mail folder of Louts Domino
View ArticleHow do I create a report that does not show the Pre-defined Software Products?
I need a solution Dear All,Does anyone know what in the Software Product schema defines that a Software Product is one of the Default software products? I am trying to create a report that only shows...
View ArticleSite Server will not install Package Service or Task Service
I need a solution I have SMP 7.1 and trying to setup a Site Server. I have a Server setup with all the proper setting per the documentation. It just stays in a not installed state when I go to...
View ArticleHelp Adding Primary User to Standard Hardware Inventory Search Report
I need a solution Hello all, I'm trying to figure out the code to add to a report so I can see the Primary User. I went ahead and cloned the Hardware Inventory Search Report and can Edit the...
View ArticleSnapshot Report 1st of the Month
I need a solution Is there a way to snapshot a report on the first of every month?
View ArticleITMS 7.5 Release Preview Refresh (Beta 3) Now Available!
The Release Preview Refresh (Beta 3) of IT Management Suite 7.5 is now ready for testing.Highlights include:UI Performance improvements – console up to 15 times faster!Cloud-enabled ManagementExpanded...
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Changing Users Displaying on Process View from Email Address to Display Name
This provides the ability to change key user fields to render the display name of the user, rather than the email address. Specifically, Affected User, Submitted By User, Owner, and ResolvedBy User...
View ArticleAdd Bulletin Board to Scrolling Web Part for All Users
I need a solution Good morning everyone. How would one go about adding the Bulletin Board to the Scroling web part for all users (which would load under the Home tab). It would be great to add...
View ArticleReporting Using Department Hierarchy from SMP
I need a solution Hi Experts,I'm looking for ways to include the Department hierarchy that SMP has in reports within ServiceDesk. So for example if SMP had a department hierarchy of:> Head...
View ArticleNS Delivery policy guid - how to search
I need a solution Hi all is there a way to search a delivery policy guid, using search does not help and I'm not sure if there is a report or if I can run an sql query to findAll our computers have...
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[NS] Task Server Installed / Inactive. What happened?
I need a solution Two days ago, Symantec Managemet Platform was working great. Deploy agents, sending task, collect inventory, everything was ok.Yesterday, I tried to send a new task, i found out...
View ArticleHow to get LogicalDevice CD-ROM Manufacture Name or Model Name ?
I need a solution Dear All, Is possible to get LogicalDevice's Manufacture Name or Model Name ???SELECT TOP (100) PERCENT UPPER(dbo.Inv_AeX_AC_Identification.Name) AS PCName,...
View ArticleResources Not Updating?
I need a solution Altiris CMS v7.1 on Server 08 R2Image: Win 7 Enterprise SP1 x64 I'm more than a very new user to anything Altiris or Symantec in general, so please forgive any stupid statements or...
View ArticleIn Image Resource, show jobs and tasks linked to the image
When browsing the Image Resource, allow the viewer to see what jobs and tasks are connected to the image resource. That way, when browsing the image resource, a user can confirm that it is no longer...
View ArticleAltiris - Custom Inventory - scan for a particular file
I need a solution How would I create an inventory scan job to look for a particular file in a drive? And report on what machine has the file? thanks
View ArticleGSS 2.5 DOS: ghconfig -noide in config task
I need a solution Probably a really tricky problem, not sure if anybody has encountered this before, but let's try In GSS 2.5, when restoring an image from a server using the ghost console, the...
View ArticleGhostcast Progress % using COM
I need a solution Is there a way to get a ghostcast session's progress % (other than from ngserver.log) programmatically? I'm not a COM expert, but i've figured out few COM things by trail and error...
View ArticleGhost Cast Server 11.5 Issues?
I need a solution I updated my computers(xp pro sp3 delloptiplex 745) and when i did this I took on computer of the network and disjoined it from the domain and renamed it ghostcopy. (do I have to...
View ArticleFail to Connect to server Symantec 21.1
I need a solution Dear AllHow are you, hope your having a great Day :)I am having a problem with my Symantec Endpoint Protection Manager 12.1, i had a problem with window so i really needed to...
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Altiris Connector Error Message
I need a solution Hi all, I got a problem in my Connector, the Connector setting, data and log messge listed below :Excel Data :PR Number Item NoCatalog Item nameDisplay...
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