How to install CEM functionality in SMP 7.5 SP1
What is basically required to have SMP 7.5.x CEM functionality working via HTTPs using self-signed or non self-signed certificatesProbably this information will be useful to know, if you're going to...
View ArticleAbout different cases troubleshooting in CEM functionality
This article contains some cases about problems in CEM environment, where you can find their root cause and possible solution for your case.Note!:All these description steps were done, using SMP 7.5...
View ArticleWebChart Component
I need a solution HI, I try to make a chart with the results of a query to a database, you want to put the ID field horizontally and vertically TiempoenDias field but me nothing appears. Could someone...
View ArticleNeed to Delete Unwanted old entries from Altiris NS Server
I need a solution Hi All, We need to delete old and unwanted entries of Computer servers Permanently from the Symantec Altiris notification server. The server are decommissioned from the environment...
View Articleunable to search client machine on NS Server
I need a solution Hi All, Client machine is already having Altiris Agent installaed. When we search particular machine from NS we are not able to search them. Kindly find the details of the...
View ArticleHow to export scheduled reports in .csv format-SEPM 12.1.5
I need a solution How to export scheduled reports in .csv format?Running SEPM 12.1.5All reports are in mhtml.Daily main reports like:1. Virus distribution2. Risk reportShould be saved and mailed in...
View ArticleFree ITMS 7.6 Technical training summit for customers and Partners - EMEA region
Location: Symantec UK, Reading, Berkshire Time: Tue, 24 March, 2015 - 9:00 GMT - Fri, 27 March, 2015 - 16:30 GMTPlease join us for 2 days of free technical training, lectures and roadmaps based on...
View ArticleIlegalArgumentException "white space not allowed" with Java 8 Update 31
I do not need a solution (just sharing information) Hello,somehow Java 8 Update 31 made it to my ITMS 7.5 SP1 HF 5 lab environment.When I wanted to edit a software package I got this application error...
View ArticleEnable local admin account
I need a solution Does anyone know of a way to enable the local admin account after bringing down an image through a system configuration or script?
View ArticleIIS Logs on Notification Server
I need a solution Hi,Just wondering what folks do to keep their IIS logs (I have a NS 7.1) in check? How many months worth do you keep of them and does Symantec have any recommended guidelines...
View ArticleBitlocker deployment
I need a solution I am trying to automate a bitlocker image in Altiris, and have everything 99% good to go, but am stuck on the command to actually enable bitlocker.I currenly have "manage-bde.exe -on...
View ArticleHow to create custom report to show which incidents had survey sent
Below is an example on how to create a report to show which incident tickets had survey sent.Choose a relevant report category where to place the report and click the plus icon to Add Standard...
View ArticleApplying Custom CSS to Workflow Forms
This article sits in its original format (along with many others) at http://atmaworkflow.com/2014/10/24/primer-applying-custom-css-to-workflow-forms/. This should amount to a good starting point for...
View ArticleAltris software update agent installation failed.
I need a solution Dear All,After upgrading Altris patch management server to 7.5 SP1 HF5. We are getting error for installing upgrading the Altris software update agent on client machine and also due...
View ArticleCRITICAL: The Symantec Endpoint Protection Manager database has gone down and...
I need a solution We keep on receiving errors from symantec with the message "The Symantec Endpoint Protection Manager database has gone down and needs immediate attention." Thanks in advance for your...
View ArticleNBRT Tool
I need a solution Hello,I wonder if there a tool like (NBRT) can management through the server.?THANK U
View ArticleHow to delete ALL tickets in ServiceDesk 7.5 SP1
I need a solution Hi!Can someone explain me how to delete ALL tickets in SerivceDesk?I`ve found this topic:https://www-secure.symantec.com/connect/forums/sql...But it`s describe how to delete one...
View ArticleReport showing resolved tickets by...
I need a solution Hi!How to create report showing all ticket resolved by specific technical support user from specific time (for example last month)?
View ArticleTask Server: supported Operating Systems information
Task Server: supported Operating Systems information In the next release of ITMS we intend to update the list of Operating Systems supported for the remote Task Server install: XP and 2003 support...
View ArticleHow to delete multiple computers from Altiris CMDB ?
I need a solution Can anyone help me with "How to delete multiple computers from Altiris CMDB ?"Regards
View Article