Backing up SQL Express DB for DS6.9 SP6
I need a solution Anyone know which DB files and the location of the files using DS6.9 SP6 need to be backed up for SQL DB restoring purposes?I am running DS6.9 SP6 on Server 2012, SQL Express 2012. I...
View ArticleLogin window too small
I need a solution I can connect to the host but the window appears too small to enter user name and password and cannot be expanded?
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Add Email Routines to Indent Management Survey for ServiceDesk 7.5 SP1
Out of the box, ServiceDesk did not provide me the ability to create a link with the email rulesets that took the end-user directly to the IM survey task. I decided that it was best to go back to the...
View ArticleReceiving ‘PXE-M0F: Exiting Intel PXE ROM’ When Attempting to Capture Image
I need a solution Good afternoon,I’ve got a VM that I’ve been using to put together our “gold standard” image. I finally have things setup right and want to capture the system, but I am running into...
View ArticleFinding & Aborting a Workflow Process
I need a solution For different reasons I may need to Abort a WF Process. I've extracted the Workflow ID from the Hyperlinks for my Harmony (Web Application) process. I.e....
View ArticleIs it possible to add Activity Directory sync profiles to target 2 domains
I need a solution Our organization uses AD authentication as its authentication method for workflow in ServiceDeskIs it possible to add Active Directory sync profiles to target 2 domains?Our...
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DS 7.5 Ghost error when capturing image"Message description : The request...
Error 183 on the console links to GHOSTERR: The request could not be performed because of an I/O device error The Create Image Task fails with generic error:"ErrorMessage: The Exception have occured...
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DS 7.5 "Prepare for image capture" task running indefinitely with "waiting...
Sysprep fails with "a fatal error occurred while trying to sysprep the machine" The "Prepare for image capture" stays on "waiting for agent to get the task"indefinitely or until it times-outThe SMA on...
View ArticleMissing Scheduled Scans causing Scan Drift
I need a solution We have some machines that miss the regularly scheduled scans that are configured for once a week, overnight. The scans will then take place during business hours. Then, the...
View ArticleSpanning error while imaging
I need a solution I am running a trial version of Ghost solution suite (Version 11.5.1.2266) I am trying to send an image to some PC's on our test net, which has an existing PXE server. Everything...
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Report for Security Accounts in NS
Sometimes you may see that list of accounts created over time is getting long, and you may need to have ir reported, exported or printed. I was missing such report, so I have created this simple...
View ArticleSite Server designation in NS 7.5
I need a solution Hello all,I haven't done in this in so long...I kind of forgot!Current setup:NS 7.5 SP1 HF2 with NBS and Task imaging and serving 2200 clients. PXE is leveraged by IP helper at the...
View ArticleInactive Machines Report With Primary User
I need a solution I found the built in report for "Computers that have not reported inventory in last N days)" (Reports->All reports->Discovery and...
View ArticlePectAgent sitting in automation
I need a solution Our current imaging process on 7.5.1 HF4 works fine for 5-8 PC's. After that the subsequent machines boot into automation and the pectagent sits idle. The deployment of the .gho...
View ArticleSolution Center in Workflow Manager 7.5 SP1 only has 3 templates
I need a solution Hello,Not sure if this is the way it is supposed to be .... but I thought I'd clarify. I have installed ServiceDesk 7.5 SP1 on a Windows Server 2008 R2 x64 server. When I launch...
View ArticlePlease add KB2819745 to Patch
I need a solution Can we get KB2819745 added to patch. We would like to update our powershell envirionment
View ArticleCan we please change Connector Rules to not have to execute the whole of a...
Dear Symantec,I often find that if there is a large import or export in the data source, an attached import or export rule takes a very long time to load (sometimes many minutes if REALLY large).To...
View ArticleEnabling the Bitlocker Usage within the Deployment Solution
Hello Everyone,Not sure if this is possible, however if this can be considered, lots of customers are enquiring about the bitlocker support within the Deployment Solution from Imaging tools just like...
View Articlecentralized exception how to check
I need a solution We have create the new policy for centralized exception of some file but how i confirm the policy is running success.We checked from scanning but no idea on it.Please guide.SEPM -...
View Articlei am having your Symantec endpoint protection product and having problem
I need a solution Dear Team ,my system it is infected by viris and it is open by following web site please help us to remove this virusvirus -...
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