New Change Type - Retrospective
We would like the ability to log and action a ticket that has dates in the past.Occasionally the Change process happens outside of application (e.g Urgent Changes approved and actioned,...
View ArticleLiveUpdate Administrator
I need a solution Hi all,Just want to know what is the meaning of the follow event log that was captured on LUA:The following updates were found missing on source server "Symantec LiveUpdate" during...
View ArticleWOL questions
I need a solution Hi all, as I am newbie of Altiris and here, so I would like to seek some helps from you guys. I've tried to do a software distribution in the midnight and the tasks will be executed...
View Articlean error has occured. Please try refreshing the page and performing the...
I need a solution HiFacing issue while adding any report in automation policyan error has occured. Please try refreshing the page and performing the action againUntitled.jpg
View ArticleAbout Symantec Endpoint Virtualization & Streaming 7.5 Release
I do not need a solution (just sharing information) What’s New in Symantec Endpoint Virtualization & Streaming 7.5?Significant Performance ImprovementsWindows 8 SupportWindows SQL Server 2008 R2...
View ArticleUpdate Altiris token value from "run script"
I need a solution Hi. I would like to ba able to update for instance %SITE% from a Run Script task in a job.In that task i would either connect to another source or load and process a file with the...
View ArticleUnable to delete Computers from the Console.
I do not need a solution (just sharing information) Getting the following error when deleting a client resource via the Console: An unexpected exception has occured (Item: <GUID>, Execption:...
View ArticleIT Analytics Report based on IP Address Ranges
I need a solution I am trying to create a report based on IP address ranges within ITA. The problem is that I have multiple data centers with multiple IP address ranges. I have tried to call custom VB...
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Servicedesk 7.5 – Enhancing Change Management Email Notifications
Servicedesk has improved its Change Management capabilities in 7.5 to include process automation and rulesets, (along with their associated actions) to make Change Management more useful to businesses...
View ArticleReporting - Installed Software, Need help to modify and meet requirements
I need a solution I am tasked to come up with a report that will show aggregate count of software installed and then drilling down for details on which machines it is installed in.The out of the box...
View ArticleProblems Cloning Dell 9010 AIO using WinPE PreOS
I need a solution I'm attempting to create an image from a Dell Optiplex 9010 All-In-One machine using Symatec Ghost Console 11.5.1.2266 and I am running into problems. It must be driver problems as...
View ArticleLooking for Altiris 7.1 License Counts (for Solutions)
I need a solution I know that licenses are installed through the SIM, but when our implementation partner was here I swear I thought I saw him viewing the license counts inside the Parent console. I...
View ArticleCM Ticket Overview - New Contact button not working
I need a solution When we attempt to add a new Process Contact in the CM ticket overview screen, the contact will not be added unless the 'Primary' tick box is selected.This only appear to happen with...
View Articlelive update version 10.0.2.2000
I need a solution Hi,I need an information.I have a symantec antivirus enterprice corporation version 10.0.2.2000 and the last virus definition is 8 July 2013... is the last definition?Thanks
View ArticleTask Scheduler showing empty in NS Server
I need a solution HiWe have CMS and AMS two server on two differnet box and SQL on separate box.We have found that on AMS Server Task Scheuler showing empty, no any default task also it showingFind...
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ServiceDesk Report Bulk Actions
I need a solution My apologies if this has already been a discussion thread. Does anyone know how to add or remove features from the ServiceDesk report group action menu?I am running ServiceDesk 7.1...
View ArticleI cannot uninstall GSS 2.5.1
I need a solution Hello.I don't know why i can not uninstall gss 2.5 from windows 7 23bits. I don't get any error when i uninstall but it it doens't uninstalled. If i use repair i get unrecoverable...
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Software Management Solution-Plugin - Installation
I need a solution Hello,I've got a problem with die Agents/Plugins and hope that someone could help me out a little. I found something similar in this forum:...
View ArticleIs there a way to run a task/job on known servers when booting into a pre-os?
I need a solution Hi,I hope I post this question in the right part of the forums, if not sorry! = )My question: When you have an unknown/unmanaged computer there is the possibility to use initial...
View ArticlePackage Clean-up on Package Servers
I need a solution What would be the best way to clean up packages off my remote servers at each site? Can I delete the packages off the NS and it will clean up the package servers or do I physically...
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