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Cannot rename computers after reimaging

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I need a solution

We have Symantec Management Console 7.1 aka altiris installed on Windows Server 2008 R2 Datacenter.

I'm currently trying to reimage 30 lab computers with Windows 7 Professional 32bit in my school. The capture and deploy tasks are running well with no problem at all, the configuration task is the problem I'm facing.

Every time I run the configuration task alone to rename existing computers and join them to the domain, it works just fine. However, if I include it in the deployment job, the job will fail on the configuration task. The deployment job contains the following tasks: reboot to pxe, deploy image, reboot to production, configuration task, and reboot pc.

I checked the Altiris log on the server, I got an error message saying it could not find the target pc when it tried to run the configuration task.

For example, if I give the prototype image a name as Lab1-01, and I assign the deploy job to Lab1-12, then after the deployment, Lab1-12 will have Lab1-01 as its name as it's the name of the image. After that, Altiris will run the configuration task assigned to Lab1-12. The problem is Lab1-12 doesn't exist any more after the last deploy task. That is how the deploy job failed on the configuration task.

Anyone got any idea what I can do to get those computers renamed? I would appreciate it if any one can give me any clue on it. Thanks.


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