Corporate software..... Mmmm

You know when the software is bad when the guys on  th servicdesk have stopped using PCanywhere and started using WebEX! They have got so fed up reporting problems with this software they just cant be bothered anymore.

The most recent issue to hit us :

http://www.symantec.com/business/support/index?page=content&id=TECH138145&actp=search&viewlocale=en_US&searchid=1372945700298

Any major updates for this software planned ?