Hi everybody,
Do you know if it's possible to monitor remote computers using a WAN console ?
So far, i installed dagent_x64.msi manually on a remote computer, bound the client to my GSS console routable IP, then i did a simple port forwarding rule on the GSS router to allow inbound traffic on ports 401,402,5001,5002 .
To my great delight the remote computer registered successfully to the console.
I have been able to request an updated inventory twice, but that's about it : any other job fail with the following error message :
"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond"
Is this because the console only know the remote client by its non-routable 192.168.x adress, thus making it impossible to connect back ?
Any ideas welcome.