Hi All,
Does anyone have any good ideas on how to setup racks within Altiris Asset Management?
I can see how it is done out of box with the 'Rack' CI, and 'Physical Rack' CI but that seems nasty - drilling into reports and CIs.
A use case scenario is:
1. IT Manager recieves a call/alert saying Server1 is down and needs a physical reboot
2. IT Manager finds the asset in Altiris, and now needs to see 'at a quick glance' where it is so that it can be rebooted (they don't want to open up a slow report to get that information)
I have had a look at locations, and was considering create locations that hold that information e.g. city>building>floor>server room>rack1
Problem is that from the Activity Centre, you can't look at the location easily. You are forced to drill into Resource Manager which always takes a while to load, and even then when you look at it it won't give me detail - just the final location e.g. rack1 - not city>building>floor>server room > rack 1
REPORT: Also we probably need a report that will show server | location | rack | rack location
DESCRIPTION FIELD: Also for bonus points - how does the description filed work. Nowhere does it seem to be editable?
I'd like to know who else has done this, and how they currently setup/use/view racks please
Thanks :)