I do not need a solution (just sharing information)
ServiceDesk 7.6 feature highlights include:
- Active Directory Forest Support and Improved Synchronization Speeds.
- Global Business Hours Support Enhanced
- UTC Date/Time Support in Change Management
- SLA, Email Template, Ruleset, Process View Import/Export
The links to the documentation are as follows:
- ServiceDesk 7.6 Release Notes - www.symantec.com/docs/DOC8622
- ServiceDesk 7.6 Implementation Guide - www.symantec.com/docs/DOC8620
- ServiceDesk 7.6 User Guide - www.symantec.com/docs/DOC8621