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ServiceDesk Report Issue with Google Chrome

Hello,

There was a compatibility issue with Google Chrome browser to display Symantec Service Desk report version 7.1. The reports are not displayed completely because the option to expand when grouped is not possible.

  • Problem display:

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ProblemDisplay.png

  • After applying the FIX:

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DisplayCorrection.jpg

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Correction2.jpg

  • FIX:

Create App_Browsers directory in <install drive>Program Files/Symantec/Workflow/ProcessManager

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Directory.jpg

Best Regards,

André Florencio

andre.florencio@wtrservices.com.br

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