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Access denied after upgrading 7.1 to 7.5 SP1 HF5

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I need a solution

Ok I am not usually one needing urgent help but today (of course Friday) I am as I have just upgraded our environment from 7.1 SP2 MP 1.1 to 7.5 SP1 HF5.

All went well but my client computers are not upgrading the Inventory Agent. I went to the server and logged in... I cant bring up the Altiris console on the server as I get a Internet Explorer cannot display the webpage.

from my client computer I can get into the console but on policies I get an Access Denied. I can get to other items as I enabled the upgrade agents policies under agent settings. Things are acting strange so I know it is going to be something obscure.

On a client machine I see the inventory agent is sitting at a Waiting to retry download...

I double clicked on inventory plug-in fo windows upgrade

clicked download history tab

and I can click on any of the 3 source locations and get access denied.

is this an IIS or server OS permissions issue?

thanks... sorry bit obscure...7.5-Rights.png


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