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error message "failed to launch symantec help"

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I need a solution

Cap 2015-04-15 15-45-44-699.jpg

I want to use the symhelp, an error message pops up .

OS : window 2003

Model Name

HP Proliant DL380G5

Process

Xeon E5430 (2.66Ghz)

Memory

4GB

HDD

232.70 GB

Version

12.1.2015.2015

You need professional help .
Helps strapping a comment below.
Please comment.


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