I do not need a solution (just sharing information)
CEM has been an awful nightmare for us. We've been struggling for several weeks and it still does not work...even with an accredited partner's help. The published documentation has been a confusing mess.
It is so bad (and now time-critical) that management has started discussions to ditch Altiris as a whole and move to another product...some of which seem to handle remote (non-VPN) machines far better than CEM. This is the first company I have been at that wants to remove this product.
What's been the general consensus on that solution? Any success stories? What were your struggles? When it finally functions...does it actually "perform"? We have low hopes for it.