I need a solution
Does anyone have any experience actually submitting a SOAP request to the SD.IncidentManagementSimple service? I'm working a web form that uses PHP's SOAP client to submit the request and it submits well enough, but I can't get it to take the CurrentlyAssignedQueue value. I've tried populating CurrentlyAssignQueue, CurrentlyAssignedQueueName, and both at once, but so far nothing has worked and so the ticket just ends up in the default queue.