I need a solution
Hi All,
Can any one guide me where to Modify permissions on assigned groups and users in Servicedesk 7.5 sp1/sp2.
for Servicedek 7.1 sp2 its location is
Project: SD.IncidentManagement
Model: Initial Diagnosis
Specific Location: Initial Diagnosis DW, Event Configuration Start Process
but in Servicedesk 7.5 I am unable to find the Initial Diagnosis Model
where I can modify these permissions on groups and users in Servicedesk 7.5 / 7.5 sp1/ 7.5 sp2
regards